More benefits from “engaged workers” from Gallup

In an article entitled “What if the recession endures?”, Jennifer Robinson writes the following;

Engaged workers “significantly outperform disengaged workers. Gallup research has found that organizations with more than four engaged employees for every one actively disengaged employee saw 2.6 times more growth in earnings per share than did organizations with a ratio of slightly less than one engaged worker for every one actively disengaged worker.

The research also revealed that top-quartile (in engagement) business units have

• 12% higher customer advocacy, 
• 18% higher productivity, and 
• 12% higher profitability than bottom-quartile business units. 

Bottom-quartile business units, in contrast, have;

• 51% more inventory shrinkage, 
• 31% to 51% more turnover, and 
• 62% more accidents than business units in the top quartile. 

If employee satisfaction (ergo engagement) isn’t a high management priority on your agenda, isn’t it time you reconsidered? Talk to us about how!

You can find the full article here http://gmj.gallup.com/content/117226/Recession-Endures.aspx#1